Can I have you design a piece just for me?
I certainly can take components from the designs I've done and create a piece more to your liking. E-mail me and we'll chat.
I'm looking for something in rose gold, can you tell me which pieces you have?
I am able to switch out the silver and gold wire and make that change for you. A deposit will be required.
What is your policy regarding returns?
At this time I'm not able to accept any returns.
If I live in your area, can I swing by and pick my item up in person?
How long does it take for you to make a necklace?
The Boho and contemporary pieces are all one of a kind, once sold they will be deleted from my site.
If you're out of stock in a headpiece, how long will it take to make a new one, and will it be the same as pictured?
It can take a few days to make another piece. The porcelain pieces need a day longer as they take more time to tint, hand paint, and cure. Every bridal piece has detailed patterns, that enables me to create it again.
What happens if you make me a piece and I don't like it?
I have extensive knowledge in this field. We will chat as often as you like prior to making you, your very own piece, that way you and I can work together till you're happy. Any custom piece does require a deposit.
What happens if my order comes and its damaged?
The presentation box (if you decide to purchase) comes inside a black shipping box that withstands 150 lbs. As far as other shipments, every effort is made to ensure it arrives in perfect condition.
I find it hard to spend money on something I'm only going to wear once.
Great point! I have mentioned to clients that because I create the pieces, I'm able to (ie. bridal headpieces) rework them. I had a bride who had me take apart her headpiece (after her wedding) and create matching necklace and earring sets for her bridesmaids, and gave it to them as a birthday gift. They loved the gesture, and the jewellry.
What do you use to make your stuff?
All my products are made with the best quality components available in the industry. Some of my suppliers I've used for over twenty years. When you click on a product, you will find a detailed description, and what makes up that piece. Hope this info. was helpful. You can e-mail me if you have any further questions.
How do I care for my purchase?
Because great care and attention goes into each hand made item, I do ask that you avoid chemical contact ie. perfumes, creams, hair products, etc. If you have chosen an item that has porcelain details, I ask that you handle it with great care as they are fragile. If you should have any further questions, don't hesitate to ask. I will be more than happy to help.
